---
title: EZ-Runner (#1) Parts Sold & Returned/ Purchases & Returns
description: Purpose This card provides a full view of how inventory moves through your business, from vendor purchase to customer sale, and how returns affect both sides. Monitoring them side by side helps you co
---

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# EZ-Runner (#1) Parts Sold & Returned/ Purchases & Returns

**Purpose**  
This card provides a full view of how inventory moves through your business, from vendor purchase to customer sale, and how returns affect both sides. Monitoring them side by side helps you connect **sales performance and customer satisfaction**.

**Key Metrics**

- **# Parts Purchased vs. Sold** – Tracks how many parts enter and leave inventory.
- **# Parts Returned to Vendor vs. Returned to Stock** – Shows where problems occur: supplier quality vs. customer issues.
- **% Return Parts Purchased vs. Sold** – Measures both vendor performance and customer satisfaction.
- **Sold Amount & Return Amount** – Reveals the financial impact of both outbound returns (lost revenue) and inbound returns (supplier disputes).
- **Shiping Network Averages** – Easily identify sustained trends in purchases, sales, and returns.

**Insights to Look For**

- **Upstream vs. downstream issues**:
  
    - High **% Return Parts Purchased** points to vendor quality or sourcing problems.
    - High **% Return Parts Sold** points to product issues, mislistings, or customer dissatisfaction.
- **Revenue protection**: Comparing **Sold Amount** to **Return Amount** highlights how returns are eating into profits.
- **Balance of workflow**: If purchased returns remain high while sales returns also increase, the issue may be systemic (example: vendor defects making their way through quality control to customers).
- **Operational efficiency**: Lower returns on either side free up labor, reduce restocking, and increase net revenue.

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