---
title: Creating EZ-Runner Users and Adjusting Permissions
description: How and where to add and adjust EZ runner users in the settings
---

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# Creating EZ-Runner Users and Adjusting Permissions

## How and where to add and adjust EZ runner users in the settings

Depending on your role and permissions, EZ Runner will allow you to see and execute different actions.

**Hub Workers and Drivers**

EZ Runner Users are created by EZ Suite support. You will need to contact support to have them create a username and password for the user.

Support will need to know the user’s First and Last name and whether they will be a driver or a hub worker.

If the user is a driver you will also need to know which hub they need to be connected to, and what company they are driving for.

If the user is a hub worker, you will need to know which hub the worker will be active in.

EZ Runner is also available on EZ Suite (ez.delivery) to users that are given a role that allows them to view or edit in EZ Runner. They will also need permissions within their user profile to be able to complete various other actions, including signing in to EZ Runner Tools.

**Permissions for All Users**

1\. When you are using EZ Runner on EZ Suite (ez.delivery) there will be additional user permissions you can adjust that will allow you to give access to users needing to use specific aspects of EZ Runner.

2\. You will need to go to Sites\>Settings\>Select your Site\> and then select Users.   
![9. Runner user permissions](https://help.ez-suite.com/hs-fs/hubfs/9.%20Runner%20user%20permissions.png?width=421&name=9.%20Runner%20user%20permissions.png)

• Roles can be assigned in the bottom left of their user settings and can impact a user’s ability to view and edit within EZ Runner.   
• In the upper right there are specific EZ Runner permissions that when checked allow users to perform different actions.

• **Processing Returns** – Authorized to start and respond to return authorization requests.

• **Processing Grading** – Allowed to grade parts either on the website or EZ-Runner Tools application.

• **Processing Claims** – Allowed to start a Claim for a part.

There are also boxes listed under each of these permissions that will allow you to customize who receives email notifications regarding specifically returns, grades or claims.

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