Purpose
This card measures how quickly in-stock orders are completed during standard business hours (Monday–Friday, 8am–5pm). It highlights order turnaround time across multiple completion windows, helping managers understand how efficiently orders move through production without the influence of off-hours or drop-ship activity.
Key Metrics
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Order Count (<12, 12–24, 24–36, 36–48, 48–72, 72+ hours) – Number of in-stock orders completed in each time bracket.
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% of Total – Proportion of total completed orders falling into each time window.
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% Difference vs Prior Month – Month-over-month change in order counts by time window.
Insights to Look For
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Operational efficiency: A high percentage of orders under 12 hours suggests strong same-day completion performance.
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Bottlenecks: Orders stretching into 36+ hours may reveal production delays or staffing shortages.
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Month-over-month shifts: If the share of orders under 12 hours decreases while longer windows increase, efficiency is slipping.
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Benchmarking: Track whether orders consistently fall within the <12 or 12–24 hour ranges to establish operational targets.