---
title: "EZ-QC (Operations #13) Alternate Part Orders"
description: Purpose This card tracks alternate part orders by technician, showing how many parts were swapped out and why. It provides a technician-level view into alternate activity, helping managers identify wh
---

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# EZ-QC (Operations #13) Alternate Part Orders

**Purpose**  
This card tracks alternate part orders by technician, showing how many parts were swapped out and why. It provides a technician-level view into alternate activity, helping managers identify whether alternates are concentrated with specific employees or spread evenly across the team.

**Key Metrics**

- **Parts Sold** – The count of alternate parts processed by each technician.
- **% of Total** – Technician’s share of all alternates during the period.
- **Alternate Part Reason** – Linked detail showing why the alternate was required (damage, missing, better option, etc.).
- **Monthly Breakdown** – Activity displayed by month.

**Insights to Look For**

- **Technician performance**: High alternate counts by a specific technician may suggest issues in handling, part selection, or training.
- **Concentration of errors**: If alternates are concentrated with one or two technicians, targeted coaching may resolve the majority of issues.
- **Process consistency**: Even distribution across technicians may indicate systemic issues in dismantling, inventory, or quality control rather than individual errors.
- **Trend tracking**: Monthly comparisons help assess whether alternate-related problems are improving, worsening, or staying consistent over time.

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