Purpose
This card shows the distribution of in-stock order completion times during standard business hours (Monday–Friday, 8am–5pm). By visualizing turnaround times in a pie chart, it quickly highlights the proportion of orders completed within key time windows, helping managers see where most orders fall and whether delays are common.
Key Metrics
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<12 Hours – Count and percentage of orders completed same-day.
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12–24 Hours – Orders requiring next-day processing.
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24–36, 36–48, 48–72, 72+ Hours – Longer completion brackets for slower-moving orders.
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NA – Orders with missing or unclassified completion times.
Insights to Look For
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Operational strengths: A high percentage of <12 hour completions indicates fast processing and efficient workflows.
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Potential delays: Noticeable percentages in 24–72+ hour categories may suggest bottlenecks in production, staffing, or parts handling.
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Distribution patterns: A sharp skew toward one category signals a strength but also highlights where exceptions occur.
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Exception monitoring: Even small percentages in longer windows can flag recurring operational issues that need attention.