---
title: EZ-Route (#10) Completed Deliveries by Customer
description: Purpose This card provides a customer-level view of completed deliveries, showing sales, delivery counts, pickups, and time. It helps link delivery operations directly to customer outcomes and revenue
---

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# EZ-Route (#10) Completed Deliveries by Customer

**Purpose**  
This card provides a customer-level view of completed deliveries, showing sales, delivery counts, pickups, and time. It helps link delivery operations directly to customer outcomes and revenue.

**Key Metrics**

- **Truck Route Stop Count** – Number of stops made to complete customer deliveries.
- **Sales Amount / % of Total Sales** – Revenue generated from those deliveries.
- **Average Sale per Stop** – Dollar value per delivery stop.
- **Stop Time in Minutes** – Total time spent at customer stops.
- **Delivery Count / % of Total Deliveries** – Number and share of successful deliveries completed.
- **Pickup Count / % of Total Pickups** – Reverse logistics activity tied to the same customers.
- **Drive Time in Minutes** – Total time spent driving routes.

**Insights to Look For**

- **Customer-level profitability**: Average sale per stop helps identify which customers/routes are more lucrative.
- **Delivery-to-pickup ratio**: High pickup counts relative to deliveries may signal frequent returns or exchanges.
- **Time efficiency**: Comparing stop time and drive time helps evaluate how much time is being spent on customer interaction versus on the road.
- **Revenue concentration**: If one customer accounts for most sales/deliveries, it may signal strong reliance on that account.

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