EZ Partner allows your customers access to their orders and deliveries
Click here for a downloadable guide for inviting customers to EZ Partner
The EZ Partner App is a direct connection between your yard and the end customer. Using EZ app information from EZ Route, EZ Runner and EZ Order Manager this app helps to promote further transparency in the processing and delivery of parts.
With EZ Partner your customer can receive up to the minute delivery information on their orders. You can also forward approval requests on questionable parts directly to the end customer, before the order ever leaves your facility.
1. Log in to EZ Suite(ez.delivery) and go to settings and select sites. Then double click on your store.
2. Select the Customers tab across the top.
3. Right click on the customer you would like to invite and select “Invite to EZPartner…”
4. Fill in the customer information in the box seen above to complete your invite.
5. You will know the status of the invite by looking at the EZPartner Status column on the Customers tab.
6. Your customer will receive an email like the one seen above. They simply need to click the link to accept the invitation.
7. The link will send the customer to our Ez.Partners website and prompt them to create a password for their account.
8. Once the customer adds a password and creates their account the EZ Partner Status will change from Invited to Accepted.
9. From here your customer is officially connected. They can sign in to EZ.Partners and view their order information. EZ Partner is also offered as a mobile app which allows for push notifications and order approvals to be sent directly to your device.
10. Once signed in your customers will have access to information in the menu listed below and can use this as a hub to monitor incoming deliveries and approval requests.
If you have more questions regarding adding EZ Partners, please contact EZ Suite Support directly.