What is an IO exception and how to handle it
An IO Exception can occur for one of a few reasons:
•The order has unusual characters (upside-down question marks, quotation marks, semi-colons, etc.) in the customer’s name.
•RMA notes that are considered to be too long.
•Incomplete part details.
There may also be a possible issue regarding your Workstation or server
•This can be caused by either an anti-virus or a firewall on the network blocking Pinnacle from reaching Ez-route’s servers.
To fix this the workstation or servers anti-virus/firewall will need to be adjusted to allow access between servers.