Creating and sending Route Pickups
A Route Pickup is an order that enters Order Manager to be completed and sent to EZ-Route to be added to a driver’s manifest for pick up along with the other deliveries.
A Route Pickup can be manually added to Order Manager via the three dots in the top left corner on the EZSuite Order Manager screen.
Route Pickups can also enter EZ-Suite Order Manager through a delivery ticket with a negative dollar amount in Powerlink, or if you have a scheduled RMA pickup on a delivery route in Pinnacle.
1. Once the Route Pickup is entered into the system the orders are separated into production type of Route Pickup.
2. They will be viewable from your Route Manager-Confirmed filter. This allows you to send them to EZ-Route along with all the delivery orders on that route.
3. As the driver marks his stops as completed, they will fall off the Route Manager-Confirmed filter and be marked EZ-Route Status - Picked Up (as seen in the screen shot of the EZ-Route App).
4. As the parts return to the store you will use the Return Management filter to process the Route Pickup Returns. This filter groups Route Pickups by the route they returned on and secondly by their EZ-Route status (either Not Sent or Picked Up).
5. After locating the parts that are listed as EZ-Route-Picked Up, confirm why they were picked up/returned. Then you will finalize them to remove them from Order Manager. Simultaneously you will credit the customer in your yard management system.