---
title: User Roles
description: What role should you be assigning to a specific user
---

[Skip to content](https://help.ez-suite.com/user-roles#main-content)

English

Show submenu for translations

![ezSuite-2.png\]](https://help.ez-suite.com/hs-fs/hubfs/ezSuite-2.png?height=43&name=ezSuite-2.png)

- [Default HubSpot Blog](https://ez-suite-7100294.hs-sites.com/blog)

Open main navigation

Close main navigation

- [Default HubSpot Blog](https://ez-suite-7100294.hs-sites.com/blog)
- English
  
  Show submenu for translations
- Go to ez.delivery

 Go to ez.delivery

 Welcome to the EZ Knowledge Base. Search for Keywords or select a software.

- There are no suggestions because the search field is empty.

1. [EZ-Knowledge Base](https://help.ez-suite.com/?hsLang=en)
2. [EZ-QC](https://help.ez-suite.com/ez-qc?hsLang=en)

# User Roles

## What role should you be assigning to a specific user

Roles determine what a user has access to view and use in EZ-Suite. Roles can vary from site to site, but the most frequently used Roles are:

**Admin**- Highest level of access. Access to view any available settings and use all applications.

**Dispatcher (Order fulfilment)** - Access to Customers, Parts, and Trucks in the settings. Access to view and edit within EZ-Route, EZ-Runner, and EZ-QC.

**Accounting** - Access to view but not edit Customers, Drivers and Users. Access to view but not edit Tracking, EZ-Runner and Order Manager.

**Sales** - Access to view Tracking, EZ-Runner and Order Manager. Access to the  
Customer tab in settings.

**QC PP** - Access to view and edit orders in Order Manager. No access to settings.

*Note: Contact EZ-Suite Support for help with any Role adjustments.*

 

*OLD NO LONGER ACTIVE ROLES:*

***Runner Full** - Access to view and edit EZ-Runner only. No access to settings.  
**Runner View** - Access to view EZ-Runner only. No access to settings.*

- [EZ-Route](https://help.ez-suite.com/ez-route?hsLang=en)
- [EZ-QC](https://help.ez-suite.com/ez-qc?hsLang=en)
- [EZ-Runner](https://help.ez-suite.com/ez-runner?hsLang=en)
- [EZ-Intel](https://help.ez-suite.com/ez-intel?hsLang=en#main-content)

    - [EZ-Runner Intel](https://help.ez-suite.com/ez-intel?hsLang=en#ez-runner-intel)
    - [EZ-Route Intel](https://help.ez-suite.com/ez-intel?hsLang=en#ez-route-intel)
    - [EZ-QC Intel](https://help.ez-suite.com/ez-intel?hsLang=en#ez-qc-intel)
- [General Support and Contact Information](https://help.ez-suite.com/general-support-and-contact-information?hsLang=en#main-content)

    - [EZ-Suite Contact Information](https://help.ez-suite.com/general-support-and-contact-information?hsLang=en#ez-suite-contact-information)
    - [Transportation Network Contact Information](https://help.ez-suite.com/general-support-and-contact-information?hsLang=en#transportation-network-contact-information)
    - [App Download Links](https://help.ez-suite.com/general-support-and-contact-information?hsLang=en#app-download-links)
    - [Device Support](https://help.ez-suite.com/general-support-and-contact-information?hsLang=en#device-support)
    - [Common Errors](https://help.ez-suite.com/general-support-and-contact-information?hsLang=en#common-errors)
    - [Video Training Guides](https://help.ez-suite.com/general-support-and-contact-information?hsLang=en#video-training-guides)
    - [Integration Help](https://help.ez-suite.com/general-support-and-contact-information?hsLang=en#integration-help)
- [EZ-Partner](https://help.ez-suite.com/ez-partner?hsLang=en)

- [Default HubSpot Blog](https://ez-suite-7100294.hs-sites.com/blog)

[![EZ-Suite](https://help.ez-suite.com/hs-fs/hubfs/ez-suite-inline-primary-light-bg%20(2).png?width=375&height=89&name=ez-suite-inline-primary-light-bg%20(2).png "EZ-Suite")](http://ez-suite.com?hsLang=en)

ez.delivery Help Center

Copyright © 2026, EZ-Suite