How to use the EZ Route app
1. Once you have successfully logged in to EZ Route you will be presented with a summary of the route you are about to run. You can select View Stops to look over your Manifest and Head To your first stop.
2. After selecting Head To, you will be presented with some general stop information and choices of GPS, Arrive, or Options…
3. Selecting GPS will open your devices GPS navigation to route you from your current location to the address of the customer.
• Upon the initial launch of EZ Route on a device you will be prompted to select a default GPS to use. If you would like to change the selected GPS app simply uninstall EZ Route and Reinstall it. The next route run with this device will be prompted to select their new GPS default.
4. Selecting Arrive will prompt you to confirm your arrival.
• Once you have confirmed your arrival you will see an overview of your Stop Details and all pickups and deliveries that need made.
• You will need to make sure that each delivered or picked up part is checked as complete (which is the default) and you can add individual photos or notes to these parts.
• From here you will select the option of Signature to collect information regarding the stop including payment information, Reference #’s, notes and conformation signatures.
5. After you have collected all the necessary photos and signature information you simply select Complete Stop to move back to an overview of your Manifest. Here you can start the process of heading to your next stop.
6. You will have the choice of Options… in the Manifest, Destination and the Stop Details.
• In the Manifest and Destination screens you can select Options… to Cancel or Postpone Stop Until Later Today.
• When Options… is selected from the Stop Details screen you will additionally have an option to Update Customer Site Location.
7. The final stop on your Manifest is arriving at your home location. It is very important that each day drivers continue to use EZ Route until the entire route has been completed and the driver has been automatically logged out of his app.
• Once a driver confirms they have arrived at the home location they will be prompted to exit EZ Route.
• If a driver does not complete his route it will cause data to not be fully submitted and will impact the accuracy of tracking times.
• Try to set a routine of checking that drivers have fully completed their routes each day.
8. If at any point a change is made to a route while the driver is out delivering, they will see a prompt on their screen that their Route has been updated.